Q1: What are your packaging terms?
A: Generally, we package our goods in neutral white boxes and brown cartons. However, if you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters.

Q2: What are your payment terms?
A: Our payment terms are T/T (Bank Transfer), with a 30% deposit required and the remaining 70% to be paid before delivery. We will provide you with photos of the products and packages for your approval before final payment.

Q3: What are your delivery terms?
A: We offer various delivery terms including EXW (Ex Works), FOB (Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight).

Q4: How long does delivery take?
A: The general delivery time is approximately 30 days after we receive your advance payment. However, the specific delivery time may vary depending on the items and the quantity of your order.

Q5: Can you manufacture products based on samples?
A: Yes, we can produce products based on your samples or technical drawings. We have the capability to build molds and fixtures accordingly.

Q6: What is your sample policy? A: If we have ready parts in stock, we can provide samples upon request.

Q7: Do you conduct quality testing on all your goods before delivery?
A: Yes, we perform a 100% quality test on all goods before they are delivered.

Q8: How do you ensure long-term and mutually beneficial relationships with your customers?
A: We maintain a commitment to good quality and competitive pricing to ensure our customers' satisfaction and benefits. Additionally, we value every customer as a friend and conduct business with sincerity, aiming to establish friendly and lasting relationships, regardless of their origin.